Namely is a mid-market HR platform founded in 2012 in New York that combines HRIS, payroll processing, benefits administration, talent management, and employee onboarding into a single system. The platform targets companies with 50-350 employees and features a social-media-style company news feed, employee directory, PTO management, and HR analytics. PrismHR acquired Namely in September 2022, and the product now operates under PrismHR's umbrella.
Namely offers three pricing tiers: Namely Now (from $9/employee/month), Namely Plus, and Namely Complete, with the latter two requiring custom quotes. The platform includes an open API and integration marketplace. Time tracking is available through Namely Time as an add-on module.
The platform has well-documented weaknesses. The payroll module has recurring bugs and processing issues that frustrate users. Customer support quality has declined since the PrismHR acquisition, with slower response times and fewer dedicated account reps. Product development hasn't kept pace with competitors like BambooHR, Rippling, or Gusto. The 3.9/5 G2 rating is below average for the HR software category, and the 68%% likelihood-to-recommend score on Capterra signals that many users are neutral or dissatisfied. The PrismHR acquisition raises questions about long-term product direction.
- Mid-market companies with 50-350 employees that want an all-in-one HR platform with payroll, benefits admin, and a modern employee experience interface.
- Small businesses under 50 employees (too expensive for simple payroll needs). Companies needing international payroll or EOR services. Organizations that require strong, responsive customer support as a priority.
- Modern, intuitive interface with social-media-style news feed that employees enjoy. All-in-one platform covering payroll, benefits, HRIS, and talent management. Good employee self-service portal and mobile app.
- Payroll module has recurring bugs and processing errors. Customer support has declined since PrismHR acquisition with slower responses. Product development has stagnated compared to competitors. Time tracking integration with payroll is unreliable. Limited reporting customization.
Namely Now: from $9/employee/month. Namely Plus and Namely Complete: custom pricing (estimated $19-26/employee/month based on third-party sources). Implementation fee typically 10-25%% of annual software fees. No free trial.