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Gusto vs OnPay

Gusto and OnPay share the same starting price of $49 per month plus $6 per person, which makes this comparison a genuine coin-toss at first glance. Both platforms handle payroll for all 50 states, file your taxes automatically, and offer benefits administration. The difference comes down to what you need beyond payroll basics. Gusto is a tiered platform that grows with your business through add-on modules for time tracking, workforce analytics, and advanced HR tools. OnPay keeps things flat and simple with one plan that includes every feature they offer, no upsells and no hidden costs. Gusto holds a 4.6 out of 5 rating on G2 from over 8,000 reviews. OnPay scores higher at 4.8 out of 5, though from a smaller pool of about 400 reviews. Both are legitimate choices for small businesses, but they attract different types of buyers.

Gusto
Payroll, benefits, and HR platform built for small businesses. Handles tax filing, onboarding, and compliance.
G2 Rating 4.6/5 (8,283)
Starting Price $49/mo + $6/employee
Integrations 150+
Full profile →
VS
OnPay
Simple, affordable payroll and HR platform for small businesses. Flat pricing with no hidden fees, full tax filing, and benefits admin in all 50 states.
G2 Rating 4.8/5 (406)
Starting Price $49/mo + $6/employee
Integrations 8+
Full profile →
Our Verdict
It depends on your needs

Gusto wins for growing teams that need scalable HR, time tracking, and a large integration ecosystem. OnPay wins for small businesses under 50 employees that want flat pricing, every feature included, and responsive human support without worrying about plan tiers.

1
Plan structure
Gusto offers three plan tiers (Simple, Plus, Premium) with features locked behind higher tiers. OnPay has a single plan with all features included at one price.
2
Time tracking
Gusto includes built-in time tracking on Plus and Premium plans. OnPay does not offer native time tracking and relies on third-party integrations.
3
Integrations
Gusto connects with 130+ third-party apps across accounting, time tracking, and expense management. OnPay integrates with a smaller set focused on accounting and time-tracking tools.
4
Support quality
OnPay consistently earns higher marks for responsive, human customer support. Gusto users on lower-tier plans have reported slower support response times.
5
Reporting
Gusto offers custom reports on workforce costing, PTO balances, and employee satisfaction. OnPay provides standard payroll reports but lacks deeper analytics.
6
Scalability
Gusto is built for teams from 1 to 100+ employees with room to grow into advanced HR. OnPay is best suited for businesses under 50 employees.
Choose Gusto
  • Your team is growing past 25 employees and you want a platform that scales with you. You need built-in time tracking so employees can clock in from a phone or browser without a separate app. You rely on a large software stack and need payroll to connect with 100+ tools for accounting, expenses, and point-of-sale. You want workforce analytics, custom reports on labor costs, and employee satisfaction surveys in one place. You plan to add advanced HR features like performance reviews, org charts, or compliance alerts over time.
Try Gusto
Choose OnPay
  • Your team is under 50 employees and you want to know exactly what your payroll costs every month with no tier upgrades. You value responsive human support and want to talk to a real person when something goes wrong. You run payroll across multiple states and do not want to pay extra for multi-state processing. You already use a separate time-tracking tool and do not need one built into your payroll software. You prefer a straightforward platform that does payroll and benefits well without layering on HR modules you may not use.
Try OnPay
Gusto
OnPay
Company
Founded 2011 2011
Headquarters San Francisco, California Atlanta, Georgia
Target size SMB SMB
Pricing
Starting price $49/mo + $6/ee $49/mo + $6/ee
Model Hybrid Hybrid
Free trial Yes Yes
Free tier No No
Categories
Payroll Yes Yes
Benefits admin Yes Yes
HRIS Yes Yes
Time & attendance Yes No
ATS / Recruiting Yes No
Performance mgmt Yes No
Onboarding Yes Yes
Contractor payments Yes Yes
Global payroll Yes No
EOR services Yes No
PEO services No No
Features
Self-service portal Yes Yes
Mobile app Yes Yes
Tax filing Yes Yes
Document mgmt No Yes
Expense mgmt Yes No
Reporting Yes Yes
API access Yes No
Compliance alerts Yes No
Integrations
Total count 150 8
QuickBooks Yes Yes
Xero Yes Yes
Slack Yes No
Google Workspace Yes No
Microsoft 365 Yes No
Global
US payroll Yes Yes
International payroll Yes No
Countries supported 120 1
Ratings
G2 4.6 ★★★★★ (8.3k+) 4.8 ★★★★★ (406+)
Capterra 4.6 ★★★★★ (4.2k+) 4.8 ★★★★★ (421+)
Data sources: Pricing and features from vendor websites, G2, and Capterra. Re-verified every 90 days. Last check: March 2026. Spot an error? Report it.
Highlighted rows show where the two tools differ

Both platforms start at $49 per month plus $6 per person, which makes the entry-level cost identical. The pricing story changes as your needs grow. Gusto's Simple plan covers basic payroll and benefits, but time tracking, workforce reports, and advanced hiring tools require upgrading to the Plus plan at $80 per month plus $12 per person, or the Premium plan at $180 per month plus $22 per person. Add-on modules can push a small team's monthly cost well past $100. OnPay takes the opposite approach. Their single plan includes everything they offer at that $49 plus $6 price point. There are no tiers to compare and no surprise charges when you need a feature that was hiding behind a paywall. For a 10-person team on the base plan, both cost $109 per month. But the moment you need time tracking or better reporting from Gusto, you are looking at $200 per month on the Plus plan. OnPay stays at $109.

Payroll processing: Both platforms run unlimited payroll for W-2 employees and 1099 contractors across all 50 states. Both handle federal, state, and local tax filings automatically. OnPay backs this with an error-free guarantee, which Gusto does not explicitly offer on all plans. Benefits administration: Both are licensed to administer health, dental, vision, and 401(k) plans in all 50 states. Gusto also offers HSAs, FSAs, and commuter benefits on higher-tier plans. Time tracking: Gusto includes built-in time tracking on Plus and Premium plans with mobile clock-in, PTO requests, and automatic payroll sync. OnPay has no native time tracking and depends on integrations with tools like When I Work or QuickBooks Time. Onboarding and HR: Both offer employee self-service portals, digital onboarding with I-9 and W-4 forms, and e-signatures. Gusto adds org charts, employee surveys, and performance review tools on higher plans. Reporting: Gusto provides workforce analytics, project costing, and custom reporting. OnPay covers the payroll reporting basics but does not go deeper into HR analytics. Integrations: Gusto connects with 130+ apps. OnPay integrates with a focused set including QuickBooks Online, QuickBooks Desktop, and Xero.

Final Take

Gusto and OnPay start at the same price, but they are built for different stages of business. Gusto gives growing teams a platform they can expand into, with time tracking, workforce analytics, and a deep integration library that keeps everything connected. The trade-off is that those features live behind higher-priced plans, and costs climb as you unlock them. OnPay is the better fit for smaller teams that want predictable pricing and a clean payroll experience without managing plan tiers. Its all-inclusive model and well-regarded support team make it a strong pick for businesses that just need payroll done right. If you are under 50 employees and want simplicity, go with OnPay. If you are building a team that will outgrow a basic payroll tool, Gusto gives you more room to grow.

Sources: G2.com, vendor pricing pages, product documentation. Last verified Mar 2026. Next scheduled re-check June 2026. Report inaccuracies to admin@payrollrated.com.